Privacy Policy
Last updated: 5 October 2026

This Privacy Policy explains how KomEuroCom s.r.o. (“we”, “us” or “our”) processes personal data collected through the website www.sluzbybytu.cz.
We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Czech data protection legislation.

1. Data Controller
The controller of your personal data is:
KomEuroCom s.r.o.
Anglická 137/11
Mariánské Lázně, Czech Republic
Email: komeuro@gmail.com
Phone: +420 776 189 894
If you have any questions about the processing of your personal data, please contact us using the details above.

2. Personal Data We Collect
When you contact us through the contact form on our website, we may collect:
  • your name;
  • your telephone number;
  • the information contained in your message;
  • any other personal information you voluntarily provide to us.
We only ask you to provide information that is reasonably necessary for us to respond to your enquiry and provide our services.

3. How We Use Your Personal Data
We use the personal data you provide to:
  • respond to your enquiries;
  • contact you regarding your service request;
  • discuss and prepare an offer or quotation;
  • arrange appointments and visits;
  • provide and organise requested services;
  • communicate with you about an existing or potential business relationship;
  • comply with our legal obligations where applicable.
We do not sell, rent or otherwise commercially distribute your personal data.

4. Legal Basis for Processing
Depending on the circumstances, we process your personal data on the following legal bases under Article 6 of the GDPR:
  • taking steps at your request prior to entering into a contract, for example when you contact us to enquire about our services;
  • performance of a contract, where you become our customer;
  • compliance with a legal obligation, where applicable;
  • our legitimate interests, for example maintaining communication with customers and protecting our legal rights;
  • your consent, where consent is required by law.
If processing is based on your consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

5. Contact Form and Data Storage
Our website is operated using the Tilda website platform.
When you submit the contact form, the information you provide is stored in Tilda's lead-management system.
We do not automatically send the information submitted through the contact form to external CRM systems, mailing lists or other third-party services.
Form submissions are stored in Tilda for 30 days, after which they are deleted in accordance with the data storage settings of the website. Tilda states that form data is available in the account for 30 days by default.
We may retain information separately where this is necessary to fulfil a contract, comply with a legal obligation or establish, exercise or defend legal claims.

6. Analytics and Cookies
Our website uses cookies and similar technologies.
We use:
  • Google Analytics to understand how visitors use our website and to analyse website traffic;
  • Yandex Metrica to analyse website traffic and visitor behaviour;
  • Tilda's technical cookies, which are necessary for the secure and proper operation of the website.
Google Analytics and Yandex Metrica may use analytics cookies and process information such as website visits, interactions, technical information about the device and browser, and information about how visitors use the website.
Analytics cookies are used only after the visitor has given the appropriate consent through the website's cookie settings, where such consent is required by applicable law. Tilda's cookie-consent system can prevent Google Analytics and Yandex Metrica from being initialized until the visitor has made a choice.
Essential technical cookies required for the operation and security of the website cannot be disabled. Tilda states that such cookies are used, among other things, for website security and protection against attacks.
You can manage or delete cookies through your browser settings and, where available, through the cookie settings provided on our website.

7. Third-Party Service Providers
Our website is operated using the Tilda website platform.
Tilda may process personal data submitted through website forms and technical information necessary for operating and protecting the website. Tilda acts as a data processor where applicable and provides a Data Processing Agreement for website owners.
Google Analytics and Yandex Metrica are used as third-party analytics services. Their processing of data is also governed by their respective privacy policies and terms.
We do not sell or rent your personal data to third parties.

8. International Data Transfers
Some service providers used on our website may process data outside the European Economic Area.
Where personal data is transferred outside the European Economic Area, we take appropriate measures to ensure that the transfer is carried out in accordance with the GDPR and that appropriate safeguards are in place where required.

9. Data Security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
Data submitted through our website is transmitted using a secure HTTPS connection. Tilda states that data transmitted through its platform is protected using SSL encryption.
However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.

10. Your Rights
Under the GDPR, you may have the following rights:
  • the right to obtain confirmation as to whether we process your personal data;
  • the right to access your personal data;
  • the right to have inaccurate or incomplete data corrected;
  • the right to request erasure of your personal data, where applicable;
  • the right to request restriction of processing;
  • the right to object to certain processing;
  • the right to data portability, where applicable;
  • the right to withdraw consent where processing is based on consent.
To exercise your rights, please contact us using the contact details provided above.
You also have the right to lodge a complaint with a data protection supervisory authority.
In the Czech Republic, the supervisory authority is:
Office for Personal Data Protection (Úřad pro ochranu osobních údajů)
Pplk. Sochora 27
170 00 Prague 7
Czech Republic
Website: uoou.gov.cz

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website or legal requirements.
The latest version will be published on this page, together with the date of the latest update.

12. Contact
If you have any questions about this Privacy Policy or how we process your personal data, please contact us:
KomEuroCom s.r.o.
Anglická 137/11
Mariánské Lázně, Czech Republic
Email: komeuro@gmail.com
Phone: +420 776 189 894
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